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Inspiring Everyday: It’s my responsibility to make sure my Ascend family succeeds

Shirley Han works with 44 family members every day. Well, that’s not exactly true, but it is how she views her fellow team members in the Asia office. As Ascend’s HR manager for the Asia region, Shirley views the employees as her family and treats them as such.

同事是一家人

当有人加入Ascend, Shirley feels it is her personal responsibility to make sure the employee has what they need to develop and advance in the company.

“We are a close-knit office,” said Shirley about her colleagues in Shanghai. “I have built relationships with employees that have been here for years. The people in my office are my colleagues, but to me, they are my family.”

培训和指导

作为她责任的一部分, Shirley arranges in-house and off-site training for 上海办事处. “I make sure that all of the resources are available,” said Shirley.

But success requires more than just training. Some team members benefit from a mentoring relationship as well, Shirley said. When one employee who joined 上海办事处 struggled to succeed despite great qualifications and credentials, Shirley recognized that his interpersonal style was holding him back and worked with him to adapt. 虽然他的教育令人印象深刻, the way he was presenting himself made people not want to work with him,”雪莉说.

Shirley knew the colleague had the potential to advance in the company. “I had to be direct and help him understand how he was treating his colleagues,” said Shirley. “He had the training and knowledge, but needed to improve his social skills.” Once her colleague was made aware of his behavior, he changed his style and has excelled in his position.

成为良师益友对雪莉来说很容易,乔尔·安德森说。, a human resources director in Ascend’s Houston office who leads HR in Asia and Europe. “她是 always willing to talk to the employees and provide guidance in all aspects of their careers.”

链接到业务的其他部分

It is critical for team members working in remote offices to feel connected to the rest of the business, and Shirley serves as that important link. “I want employees to be aware of any changes such as the new core values. I am promoting these messages to make the employees and the company better," said Shirley.

如果你想想 Ascend的新核心价值观, Shirley can be associated with each one,” said Joel. 雪莉总是在想 一个提升; she’s never thinking about herself. 帮助员工 更好的每一天 是头等大事. 她是 以客户为中心, as she ensures they are happy when visiting 上海办事处. 雪莉是令人惊讶的 敏捷 and quick, able to see what’s coming and what needs to be done.”

将Ascend care带入上海

显示 我们关心 is a value where she has particularly excelled, as Shirley has become a champion for 提升管 努力. In the past two years, 上海办事处 has become more involved in volunteer projects. “It is our social responsibility to help our communities,” said Shirley. “I want my employees to have an awareness of giving back.”

Each year, 上海办事处 participates in two to three projects. Most recently, volunteers visited a hospital where children were recovering from surgery. “We play games and go to make them smile,” said Shirley. “We also go to foster care facilities and spend time with the children.”

Shirley feels a personal responsibility to take care of the Asia region, 上海办事处, her Ascend family and now local communities. “I don’t think about just my future, but the future of those around me,” said Shirley. “I feel that I am contributing to the positive culture that is Ascend.”